Skip to content
×
Try PRO Free Today!
BiggerPockets Pro offers you a comprehensive suite of tools and resources
Market and Deal Finder Tools
Deal Analysis Calculators
Property Management Software
Exclusive discounts to Home Depot, RentRedi, and more
$0
7 days free
$828/yr or $69/mo when billed monthly.
$390/yr or $32.5/mo when billed annually.
7 days free. Cancel anytime.
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated over 3 years ago on . Most recent reply

Account Closed
  • Eastern Michigan
144
Votes |
81
Posts

Rent Payment Website Suggestions-- NOT Tenant Cloud

Account Closed
  • Eastern Michigan
Posted

I'm super small time with only 3 properties but I was thinking I would like to start offering my tenants a way to pay through one of the rent collection websites that are out there.  I chose Tenant Cloud and oh boy I made a mistake. Here's what I hate so far: the website has so much going on -- it's confusing to look at or know where to go.  I spent way too long trying to figure out how to even set up payments because of all the extra gizmos. They automatically sent a connection request to the tenant before I was ready for it to be sent. And finally the verification they do - first they wanted my license, then my EIN paperwork-- and the last straw they tell me that in order to pay rent they will require my tenant to provide a photo ID.  That's over the line.

I just want a simple site where I can enter in the property and the tenant can go make a payment.  That's it. I don't mind paying for this service. 

Does anyone have any suggestions for a good site for me or is this pretty standard?

Thanks everyone!

Loading replies...