House hacking rent payment

[Jay Bob]

Hello all,

The department of social service has been  paying $253 a month part of the rent for my tenant. However, they discontinued her program because she is receiving unemployment now. I informed her which she said ok and ask the DSS number.

They have been good tenants and payment every month. I haven't received the $253 for March and they didn't say anything. How do I go about collecting the money and telling them moving forward they have to pay the full rent?

Thank you always for your feedback.

[Whitney Hutten]

@Jay Bob Is she claiming hardship for a COVID eviction moratorium? If so, she needs to notify you and you provide the proper resources to document that qualification (it's not automatic nor a free pass in most jurisdictions). 

Otherwise, you would just proceed along with the process as documented in the lease... serving a pay or quit, etc. You can do this, and continue to keep the lines of communication open to work with her. Communication is key.