Cozy Background Checks

[Yaimis Vera]

I just had my first tenant turn over and I’m looking for new tenants. I’ve used Cozy in the past and it has worked out fine with the background/credit checks. In the past week I’ve had 3 tenants filled out the applications and the background checks are pending for days on end.

Have any of you had this problem?

What other sites are you using for background checks?

[Account Closed]

We use a software similar to Cozy, and screening reports are available instantly after the applicant completes the application. From what I understand about Cozy, after an applicant completes the application, screening reports should be available within a few hours at most. I'd definitely reach out to their support team as a first step to see what's going on!