Higher ground just doesnt always make dollars or sense

[Gregory Schwartz]

This weekend I received a repair request from a tenant. The tenant's stove shorted (the old outlet arched) popping the breaker and her dryer wasn't performing up to par. This same tenant is consistently late on rent and doest respond to my emails to provide rent payment assistance or payment plans. As much as I wanted to ignore this request or even worse buy a toaster oven and a dryer line for hang drying clothes, I broke down and spend one month's rent on upgraded appliances. 

So now I still don't have May's rent, I'm out $650 and she's enjoying an upgraded kitchen. 

How would you have dealt with the situation?