"Regular Maint Schedule"

[Diane G.]

I have a house that I rented to college students for the past 3-4 years... The general experience has been good, as these students usually find replacement roommate when they graduate, so I never had any vacancy for years....Now I have a new master tenant as the old master tenant graduated....

She seems to be a good person but today she told me that "at some point, she would have to request regular maint schedule of me"... I was like WTF?

Do you do regular maint? and do you do it?  Thank you