When to report to BBB?

[Judy P.]

Is there any point in making a negative review of a PM company on the BBB website if you don't want to get legal about it, but want other people to know your experience so they might think twice about calling that company? Our (former) PM neglected to inspect our property for a long enough period that it is taking thousands of dollars just to clean it up, not even updating, just cleaning it up. And then I discovered an interesting paragraph on his website where he stated that he doesn't take app fees or do credit checks, just needs to know the prospective tenant's address history and current employment. Interestingly enough, one of the tenants on the previous lease agreement had a criminal record, but I suppose there's something in the fair housing act that allows for that. Anyway, I was wondering about the value of a BBB report, and thought I'd ask.
Thanks for any input.
Judy