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Updated over 5 years ago on . Most recent reply

Insurance pending cancellation waiting underwriting?
I got a notice last month that I have to replace a water heater in my unit. Well this unit took me about a month to get ahold of the tenant and evict the tenant for nonpayment. I replaced the water heater last Saturday. And my agent sent a picture of the new water heater. Now all the info is sent but were waiting to hear back from underwriting.
I did everything asked out of me.
If they don't approve/review in time is the email/picture that I sent to underwriting be proof that I made the change and should be covered should they not re-instate the policy in time? Any advice? has this happen to anyone before?
Thank you!
Most Popular Reply
I'd follow up with my agent. For situations like this, the best course of action is for your agent to keep on top of the insurance company. You should be able to quickly rewrite the property if necessary. I wouldn't worry too much, but I would make sure the property stays insured. Just in case, ask your agent to have an alternative policy ready to issue if the policy cancels. In other words, try to avoid having a lapse in coverage. We always strive to keep clients insured even if the carrier drops their coverage. You should be given a date for the cancellation so that you can make sure a new policy kicks in the minute the other policy ends. Also, most dwelling policies don't require that your prior policy be in place for more than a year. That will help in case your current policy isn't that old.