Tenant angry about AC

[Julie Walker]

Question. This is my first rental. I've rehabbed and installed a new central AC. It is having trouble keeping up with the gulf coast heat. I had it checked out and it is operating normally. I added attic insulation but it still can't keep up. It is the right size for the house. So I put a portable AC in the living room. It's in rollers and can easily be moved from room to room. But my tenant is angry saying that is too much of a hassle. It is only in the afternoon that the house is too hot. It gets up to 78 degrees without the portable. I don't think I can replace the unit this year. Note this is a class C neighborhood so it doesn't command high rent.

Advice on dealing with a disgruntled. Tenant? By the way, she let a toilet leaks go u reported until I had to replace the floor.

[Casey Powers]

Tenant is whining that it gets "up to" a whopping 78 degrees in the afternoon? Sounds like tenant needs to stop whining. Sorry, it's not always possible to cool more than 20 or so degrees below outside temperature.