Online tenant screening with SmartMove

[Will Browm]

I am trying to use SmartMove through BP. I have sent 15 email requests for people that have seen and liked the property. Not one prospect has applied in two weeks. I don't want to trash BP or the service. I wonder if my prospective tenants are not web savvy enough to handle it. Several have asked if they could do a "normal" application. I was hoping to keep the book keeping down but this is not working. Feel like I am forcing the round peg through a square hole. Has anyone else had this problem? I am explaining the system and promptly sending the request after their visit. Ideas? I have started the process of setting up an account to do it the old way. That is a pain but I gotta get some revenue coming in! Thanks.

[Angie Menegay]

I hand out paper applications and only go run credit checks for those that return the applications along with the application fees.

I agree that it's a bit difficult with MySmartMove because it requires the prospective tenants to read their emails and respond. I can't blame it because of security/authorization reasons. I ended up creating an account with CitiCredit.net instead (someone from BP mentioned it). It takes some paperwork to set up but makes it easier to run credit checks.

Angie