Looking for a reliable Home warranty company! Any suggestions ?

[Joanna Love]

I have a rental house and will be self-managing my house this year. I’ve spent lots time online search for a reliable home warranty company, but ....lots of reviews all about bad home warranty companies. Please any thoughts or suggestions are welcome!

[Elias Camhi]

Hi @Joanna Love,

We manage hundreds of homes and I can't honestly tell you that there has been a warranty company that we have seen that actually does what it says it will do for you.  Last year around this time, I had two separate properties with two separate warranty companies deal with similar AC issues.  In both instances, there were numerous trips to the home, numerous appointments with the tenants, numerous co-pays and in the end the problem was not resolved.  After complaining enough, they agreed to replace the unit, provided a $500 credit against the aging unit as they depreciated the value and gave a price for replacement.  We then sent our people for a exact match system and saved our clients $1500 even after applying the credit provided by the warranty companies.

The moral of the story was that in the end, cost much more to have the warranty vs. not.  Tenants were furious and it was headaches.  After this occurred, I sent my clients an email that we would no longer work with any warranty companies.  We would honor the existing warranty until it expires, but do not renew.  Everyone has been much happier since then.

I know this sounds bleak, but it is what we have seen over the many years of managing homes.  I hope this helps.