1 property keys Set, make sense?

[Idan Narotzki]

Hello everyone!

Background: Just Bought SFH for rental. The property had tenants. I switched the property management company. After getting some details, I got told by Old PM and listing agent, that only the tenants have the property keys (the PM doesn't).

How popular is that? -  that only the tenants have the property keys? 

Now, the new PM told me, that she will ask the tenants to copy the keys. Now, I wonder what should I do, if the tenants say NO? - that they are not allowing to copy their keys.  One detail that might be relevant is that their lease ends at 7/31/19, and probably they want to continue renting the property.

Thank you very much for your ideas and perspective!