get rid of them or not? PM company

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I am new to this forum. I have been using a property management company for almost 1 year. I have found it to be stressful and feel like I need to micromanage them.

I came into this situation after my husband died and I needed to deal with his rentals. One tenant needed to be evicted soon after my husband died and the company charged me 3x on their invoice for the eviction. I  had to confront them about it, and I find their monthly statement so hard to follow (they put multiple months charges on one month statement) that I wasn't sure if they actually refunded me.

The evicted home needed to have repairs. They gave me an estimate from their vendor- which I knew was overpriced so I asked for a second quote and she said no- it was the best price. So I found my own much more reasonable quote and had the job done.

The home that we moved from after the death of my husband was just emptied out by me and I asked them to help me manage it because I didn't want to be dealing with it. They have a new associate. I told her via email on multiple occasions what I wanted rent plus the price for pool and lawn care. I told her explicitly that I didn't want it to be the responsibility of the tenant. WIth the first prospective tenant, the PM, only charged the rent I had asked but then included the pool and lawn service without adding that fee into the rent. I told her again what I wanted and she said she would renegotiate it with the tenant. The tenant pulled out and then she found another tenant. This time the PM put the rent at same amount and made lawn and pool a tenant responsibility- after we already had the discussion about what I wanted several times via email. SO told she says she will talk to the prospective tenant and renegotiate. 

Every single time I have to ask her for an update- so that If I hadn't asked all these questions she would not have done anything and my wants would have been completely ignored.

WIth the first prospective tenant, she even told them they could have the home- without consulting me about it. 

I am trying to decide if I should get rid of this company. they charge 8% of 1 months rent. I haven't used anyone else so I don't know if they would even be better. but I am finding this really stressful.