Has anyone been extorted/threatened for the deposit back?

[Jim Morris]

Team-

We've had a really smooth 5 years of renting until now. My head is still spinning a little over the text we received from our tenant that just moved out. They have been good renters over the year, so I'm really surprised by this. All of this for "up to $200". The simple back story. The renter moves out, we inspect the apartment, it seems fine, we have the apartment professionally cleaned and they tell us the glass on the inside of the vanity mirror is cracked. Our mistake was to not check inside that stupid cabinet when we did the walk thru... So we tell the renter we're going to deduct it from his deposit to replace the unit. It's maybe 200 bones tops. So here's how he responds.

"I sincerely hope we don’t go down this road as I have done as I told you. If we can’t agree then I will also go after the two days of rent reimbursement for the days I turned over the residence to you as to help get you new tenant in the duplex and also seek additional damages for the change of plans with work (that's actually not true, he moved out and the apartment was vacant until the 1st). Shall I keep going. Trust me there are a few other things up my sleeve that you really don’t want me to pull out. Remember we are not the kind of people who fit with you tenants. I have every email and every text and I promise I will do everything possible to make things totally difficult for the future. I have deep contacts that I have developed over the last couple of years and I am done playing. No threats here just proof I have and I saved it all for this time. Please forward the deposit as agreed and I will go away. Please respond as I need to know how to proceed tomorrow."

Is this extortion? It's definitely a threat. We've had no issues either, so him keeping the texts and e-mails make no sense. Great, you have the text I sent you that the dryer repair guy is coming by today... I don't know how to handle this one. 200 bucks here, on a $1500 rental. He claims he didn't break it, but the cleaners are emphatic it was broken when they cleaned. 

Thoughts?