Tenant Handbook Help

[Matt Anderson]

Do any of you landlords out there provide a tenant handbook that outlines high level expectations for how to care for/maintain the property, how to get utilities turned on, how to deal with emergencies, etc.? Different from a lease, I am thinking this is more of a handbook you provide to answer all (most) of the anticipated questions before tenants have to contact you to ask them. 

What do you include in yours?