Tenant relative wants landlord to repair his car!

[Charles A.]

Ok

So I just got an email from my PM informing me that a tenant’s relative in our Cleveland building is requesting his car be repaired by us as he suffered damage to the car’s under panel while driving out of our parking lot.

My first reaction was: “is this a joke?”

It does however seem he’s serious.

In 2 years of owning the building,not one of the scores of tenants we’ve had at the building has ever suffered any damage to their car.

The parking lot was also repaved prior to us acquiring the building.

Anyone else ever seen anything like this?