Has anyone used vacasa to manage their Short Term Rental?

[Chris Baber]

I've got one house listed with Airbnb, which I manage myself.  I'm trying to finish a second, and am seeing that I might not want to take the time to keep adding units to manage myself.

In my search I ran across vacasa as a full service management company, which "guarantees" I'll make as much with them as I do managing myself.  Sounds great.  Too good to be true actually.

I'm just wondering if anyone has used them and has any feedback on their experience.

[Michael Smith]

Hi Chris - I have used Vacasa for close to two years here in the New Braunfels, TX area. If being completely hands off is appealing to you then it is probably worth the extra cost. It has been almost completely hands off for me since signing up with them. My initial experience was subpar but that had a lot to do with the particular manager they were using in my area. It has been smooth sailing since a new manager took over. He handles all repairs, turnovers, guest issues, etc. Their owner portal works pretty well and their pricing algorithms do seem to maximize bookings and revenue. I am not sure if they do this in all markets but here they give a break on management fees if you have multiple units under management. If you are trying to scale multiple properties and reclaim some free time then I would recommend them.