Background checks - Cozy takes so long!

[Michael H.]

I have used cozy for background checks and they seem to take a really long time. I have a prospective tenant that sent his information about a week and a half ago and it still hasn’t come back yet. I had a guy previously take two weeks. Is this normal? Do you use other services for this so it doesn’t take so long? Any advice/help is appreciated! Thanks!

[Lucas Hall]

Hi Everyone,

The majority of Cozy’s background checks are delivered within 1 minute. Further, 90% are delivered within 28 hours.

The main factor that can lead to slow results is that county criminal and eviction searches are completely dependent on the systems that each county has put into place. Sometimes the background data is delivered to Cozy (and other screening companies) automatically, and other times, a real person has to search through physical file cabinets to find and report on the results. This isn’t the only factor to how fast background data is returned, but it’s one of the most influential.