Lowe's, HD, or local contractor for floors, counters, cabinets?

[Paul D.]

I'm sure this is very much YMMV, especially based on location. My question applies to single family homes and townhouses in good parts of the Boise ID area. The units are not luxury units, but they are respectable and were originally built with decent quality. Another part of the equation, if it makes any difference: I live out of state.

Who in your opinion generally has a better combination of price/quality/customer service (keep in mind I'm managing from out of state) for things like flooring (looking to get luxury vinyl plank installed), kitchen upgrades (replace laminate counter with granite or quartz; refinish or upgrade cabinets; install new sink), bathroom upgrades (install new bath/shower insert)? Lowe's? Home Depot? A local contractor? 

I'm relatively new to property management and would love to hear your thoughts!

[Brian Pfaehler]

Local...every time. The big box contractors suck and really don’t care. You won’t save anything by using the big box subs either...good luck!