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Updated almost 7 years ago, 03/04/2018
Question for experienced landlords - dilemma
My basement had water a few days ago, and I immediately contacted my contractor and his crew to come in to remediate the issue. The tenant had a few items damaged, and I had warned him before that it may flood. In fact, after the clean up, I went there to sanitize and mop the basement.
Now, he is asking for rent abatement (luckily his contractor was there when the flood was discovered and helped moved his items to reduce the damages), in additional to the low water pressure discovered recently. (which I will address)
He is an attorney, so I don't plan to bring up my lease yet. I do have a clause stating "Landlord will not be held liable for any of tenant's property" and "Tenant should have renter's insurance" etc. I understand it will be a losing battle to argue with a lawyer on contractual issues.
My solution is to offer him some money, and clearly state it's a 1 time courtesy. And to gently remind him that I was very responsive with the issues. If he pushes even more, then I will offer him to break his lease and return his deposit. I don't want this to set a precedent that he will demand reduced rent due to issues I cannot control.
I would love to hear your professional opinions.