Question about extermination requests

[Tracey B.]

Mike and others who rent to government people, how do you guys handle requests for exterminating? I have never been asked this before and since I have started renting to government voucher tenants, I have had 2 requests. Do you tell tenant its their responsibility or do you do it once and subsequent visits on them? The first tenant, that is what I did and I never heard back from them. Also, what do you do when you notice they are not cutting the grass and its in their lease? What I have decided was that I will charge them whenever I go by and see it overgrown and have to hire someone to do it. Any thoughts or suggestions or recommendations from other people who deal with these types of renters.