Tenants refusing to allow property showings

[Amie D.]

I own a single family rental in Kentucky and the tenants submitted a move out notice last month for when their lease ends on Feb 28. 

They were not responsive to the property manager’s requests for showings and when queried the tenants said they are refusing to allow showings. They stated that with their move they have boxes everywhere and the wife is pregnant and so it would cause them too much stress. 

Obviously if the property cannot be shown until after they move out this will cause a longer vacancy, which costs me money. The property managers stated that the tenants are in violation of their lease but other than serve them a 30-day notice, of which they will be out sooner at this point anyway, there is nothing else they can do. 

I contested if they are in violation of their lease terms, that means they forfeit their deposit, especially since their actions are costing me money in the end. The property managers said they cannot keep the deposit for this - only if there are damages to the property itself after move out.

Has anyone else dealt with anything similar? This is at a very bad time as well because I’m looking at a new residence and investment property currently so obviously do not want the property vacant for long. 

Thanks!