What questions to ask Tenant when visiting

[Stephen Kunen]

Hello everyone. I owned a rental property out of state (stone mountain, GA), but bought it sight unseen. I am visiting Atlanta for business and will sneak out to visit the property during lunch break. The property manager arranged it so that I’ll go there by myself when the tenant is there to greet me. What questions should I ask the tenant to maximize the knowledge gain from this visit? Thank you very much!

[Jason D.]

I would asked them how they felt about the PM. Are their concerns addressed in a timely manner? What would they like to see improved? Are there any issues that they feel need to be addressed? You want to let them know that you are there to make sure they are satisfied with your product and service and look for constructive feedback from them.