Evicting a tenant who hasn't violated the lease

[Bob Woelfel]

Thanks in advance for any advice.  There isn't enough room to go through all of the issues here, but I'm looking for advice on how to get rid of a tenant who has not violated her lease.  She has lived in one of our units for only a month and a half.  During that time I estimate that I've received in excess of 300 text messages from her and calls multiple times a day (and yes I realize that some of these are management issues that I've allowed by not having other systems in place).  I've gotten texts as late as 11 pm and as early as 5 am.  When we fix any maintenance/tenant issues she has the conversation changes to other issues she has and how she and I communicate.  She has been very difficult to work with and I feel like I'm talking to a different person depending on the day.  Multiple times I've mentioned to her if she is not happy with us that we would be happy to let her out of her lease.  This includes the first day she moved in when she blew up on me.  She then claims that she doesn't want to leave, but two minutes later is bringing up "issues" again like she won't look under the kitchen sink because it's "scary".  It's drama all the time with her and nothing is easy.  When I try to keep it professional and just about the issues she is having, I'm accused of not being sensitive to her tenant needs or understanding.  I feel like I'm either talking to a crazy ex girlfriend or my 8 & 9 year old daughters in the middle of a meltdown.  A few key points.

-  As mentioned, we have offered to let her out multiple times

-  I'd like to send her a formal letter offering again to let her out if she is unhappy.  I'm documenting as much as I can.

 - I am changing the ways I will let my tenants communicate with me so hopefully that helps things in the future.

I don't know what my options are, but I have no desire to keep working with her.  Thanks for reading.