Duplex tenant with pet issue - need input

[Drew Farnese]

Hey all - need some input!

I have a duplex and one of the tenants has a dog. The other tenant just sent me an email this morning that the dog has been howling/crying/scratching for 3 days and no one has been home to care for the dog.

I have tried to call the tenant but haven't made contact. My lease obviously grants me entry with no notice in the event of an "emergency", but I'm a little unsure how to proceed.

Thoughts?