You meet all kinds of people in this business! Vendor meltdown!

[Lois S.]

Would you post this on Yelp?  

I called a plumber that I’d used twice before to replace toilets in my rentals.

I’ll call him Jack, to protect the guilty.

The tenant let him in and he had started to work already when I showed up about 10 minutes later.

The problem was clogged drain that the tenant had already snaked and said they used an organic drain opener and a snake. (They did this before they notified me)

When I got there, I asked the plumber how it was going & he showed me the p-trap he’d already removed. I told him that I’d had this same problem about 15 months ago, and had used a plumber who works a lot on very old houses like mine. Previous plumber replaced a section of pipe in garage. So Jack starts bad-mouthing previous plumber & hyping his own work.

Jack says he’s going to snake the line & I went outside to do something else.

When I saw Jack come outside & start putting stuff in his truck, I asked him how it was going, & he started loudly screaming at me that he got chemical in his eyes & I’d lied to him about chemicals in the drain & I was an bad person & he should call the police, etc. He wouldn’t let me say anything & kept on yelling until he left.

Thinking about it later, I realized I’d never told him there were no chemicals in the drain because he didn’t ask. And, the tenant also told me that he’d told the plumber that they (the tenants) had put everything possible down the drain to try to clear it. So he’d been informed.

So Jack decided to have a tantrum because he didn’t take normal precautions such as goggles and protective clothing. It’s a poor workman who blames his client for his failures!