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Updated over 7 years ago,

User Stats

6
Posts
1
Votes
Matt W.
  • Orange, CA
1
Votes |
6
Posts

Water leak and repair time

Matt W.
  • Orange, CA
Posted

We are Tenants in a 3 db 2.5 ba home and also owns a few duplexes and I would likkke input here for me personally, and i case something as this were to happen in our duplexes,April 1oth we had a water leak and immediate informed the Property Manager.  a few days later a leak detection company came out and discovered the leak within a wall. The leak damaged the carpet, wood flooring in Kitchen and breakfastareas as well as much drywall. a few days after this, a restoration company came to cut out significant drywall, remove living room carpet and wood flooring, the did put plastic up to close off the areas until they came back to repair everything. 5  days after that a plumber came to repipe the leak.   3 days later, the restoration co. came to place 2 large dehumidifiers and to blowers to run 24 hrs per day for 3 days.  Then no one contacted us to provide an update for a week, which time I called the Property Manager for an update, he said insurance was working on it.  3 weeks later dry-wallers came to repair the drywall which took all day, the next day they returned to paint again all day.  the flooring guys were to come yesterday to install the wood floor, but no-showed. I called  the Property Manager and the flooring guys had the date as today.  However, the carpet was to installed today which pushed everything back a day.  I had to reschedule a business trip to NYC this week to accomadate the install but they never showed, now they ask to install the carpet tomorrow, which I already scheduled myself to be in my office which again I had to change.  We have not been able to use the living room due to the construction and the same with the breakfast area which leads to the backyard and pool.  We accomodated this project every way we could and have remained amicable during this time.  I have also assisted in locating the flooring for the project via my sources because the restoration co. said it would be August before they could get any.  My family had to cancel Spring Vacation trip ( Wife is a Teacher) at some monetary loss to accomedate the beginning of this project.  as well, we have had to cancel My 2 year old birthday, move another party to a restaurant at an additional cost to us. I have  had to reschedule meeting at work so I could be here while work is performed.  IN addition, I had to cancel my meeting in NYC this week to be here again for the install of the flooring, agin at a monetary loss to me.   We are in Orange County CA and are renting while our other home is being built.  There have been other minor repair issues which had been resolved as well.  Because 2 more than 2 months have passed and we have not been able to use the living room, enjoy the fireplace or use the breakfast area as well  as easily access the backyard or entertain during this time.  I am wanting to ask the Property Manager if they will be compensating us for all this, we only moved in at the end of December and this happened 4 months in to an 18 mo. lease. Prior to that I would appreciate any advice anyone can provide, we have had a friendly relationship with the Property Manger thus far and don't want to affect this.  Oh, and also, when they came 2.5 weeks ago to drywall and paint, they removed the plastic barriers sealing off the living and breakfast ares, a few days later, my 3 year old Daughter ripped her foot on a nail that was left in the concreting which held the tack strips in place (not the tack strips themselves) and we discovered many of these nail in the concrete.  Obviously this was a madding experience for my Wife and I as well a costly trip to the ER.

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