Tenant complains of rodents - who pays for pest control?

Tenant complains of rodents - who pays for pest control?

Rental Property Investor · Costa Mesa, CA · Member since 2016 · 19 posts · 4 votes

We bought a duplex and several months later an existing tenant is complaining about rodents.  I contacted a local pest control company and they want $100 to start and $45 per month for both units and a 1 year contract.  My lease is vague about who pays for this but it seems to fall on the landlord since the landlord is obligated to keep the place habitable.  

My thought was to explain to the complaining tenant that I will take care of the cost of the service for the first year.  

How would other seasoned landlords handle this? 

Thank you!!

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Investor · Brooklyn, NY · Member since 2016 · 35 posts · 24 votes
9y

@Kevin Thomas  in my opinion (I have 2 Brooklyn multi-fam) it is absolutely the landlords responsibility.  First of all, this is Brooklyn!  There are bugs and rats and mice of all shapes and sizes and they need to be managed...regularly.  I always get a preventative visit when I buy a place (make sure all the holes under the sink and in the basement are filled) and poison/bate stations are put down.  Then if you are in a problem area or there have been problems in the property then monthly or quarterly depending on the severity from then on until you are sure you are over the worst!  If there is no problem then still do the preventative and either wait until you suspect, or even better so a half yearly or quarterly visit.  It will keep happy tenants, and boy oh boy, you don't want to deal with the alternate situation.  I have lived and learned, stay on top of it :)

Good luck!

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  • Investor · Scottsdale, AZ · Member since 2016 · 1k+ posts · 885 votes
    9y

    I would follow the Lease agreement and if it is not specifically stated, I have the responsibility.

  • JD MartinBusiness Member
    Moderator
    Rock Star Extraordinaire · Northeast, TN · Member since 2015 · 10k+ posts · 17k+ votes
    9y

    Pay for initial removal and (most important) sealing of all access points. If you can't prevent them from getting in this will be a never-ending problem. 

    How I deal with issues like this: first, seal every possible entry from non-living to living spaces. For example, most of the time rodents come first through a basement/crawl space or (more rarely) through an attic, before getting into the living space. So seal every possible entry into the living space while you work on the problem so that at least they are relegated to non-living areas. That means holes cut for drain and water pipes, heating ducts, dryer vents, etc. Seal *everything*. That buys you a little time and your tenant a little relief while you figure out how they are getting in to the structure. In the meantime, while you work on that, eliminate all water sources - leaking pipes, standing water, AC condensor water, etc. You want those spaces dry as a bone so that they have to exit to find water. 

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  • Title Representative · Bristol, RI · Member since 2016 · 11 posts · 4 votes
    9y
    Check state laws to determine who pays. In my state, tenant is responsible if they are the only unit in a multi family reporting rodents. If more than one unit report, then it's the landlord's responsibility.
  • New York City, NY · Member since 2015 · 125 posts · 48 votes
    9y

    It's one of those things that regardless who legally may be responsible, it's probably in your best interest to pay for it so you know its getting done.

    If you tell the tenants that they're responsible, they're likely to simply not do it, and be content with some bugs, then next thing you know, you have an infestation.

    I use a service that's $800 for the first year, then about half that for every additional year.  Unlimited service is included, so if the tenants see a single bug, I can have them out there spraying the place.  Pretty good value, if you ask me.

  • Investor · Saint Johns, FL · Member since 2015 · 141 posts · 100 votes
    9y

    It's really smart to have a clause in your Lease addressing rodents and pest control, specifying that it's the tenant's responsibility. When a tenant moves out any of my properties, I hire a professional pest control company for inspection and treatment. I always have proof that pest control was done before the new tenant(s) move in, and anything after that is their responsibility. You can't control how clean someone is and to avoid disputes, best to set expectations upfront.

    Op: I wold modify my lease for the next tenants.

  • Real Estate Investor · Dallastown, PA · Member since 2017 · 9 posts · 5 votes
    9y

    Our second-floor tenants reported rodents a few months after moving in. Judging by the size of the rat we found after the exterminator came out, it's likely the rat had been living there for a few years before us. Since then, we got bi-monthly treatment for both rodents and insects, which costs approximately $400.00/year. The biggest issue that I've run into is tenants expecting me to let the exterminator into their units when they're not home. As a result, it's now written into the lease that landlord pays for pest service unless the tenant is unavailable to let the exterminator in.

  • Rental Property Investor · Allentown, PA · Member since 2016 · 279 posts · 105 votes
    9y

    @Kevin Thomas Sealing up any entry points is the way to go.  @JD Martin hit the nail on the head.  Mice especially do not need much room to squeeze into.  Putting exterior rodent stations outside the home typically will help reduce the population as well.  

    If you can, make sure the tenants keep the outside of the home free from garbage and debris as rodents get real comfortable in any type of junk really.

    Trust me...be happy its rodents and not bedbugs.  You REALLY don't want to deal with them.

    Good Luck!!

  • Tampa, FL · Member since 2009 · 76 posts · 21 votes
    9y

    @Kevin Thomas You definitely want to nip this in the bud as rodents tend to multiply and their feces can cause health issues if it becomes an infestation.  As the others said, seal up any access point with steel wool or wire mesh.  You'd be surprised how small of a hole a rat can squeeze through.  Trim any limbs that are in contact or over the home.  I've been told by pest control professionals rats will not jump (unlike squirrels) but they will use branches to get on the roof if they are touching/close.  Set good old fashioned rat traps to get the rats already in the house and you should be good.  Stress to your tenant that they need to secure food and keep the home clean in order to remove food sources for pests.  It is nearly impossible to get rid of roaches or rats if tenants are total slobs.

  • Investor · Orange County, CA · Member since 2015 · 2k+ posts · 3k+ votes
    9y

    I had similar issues and request with cockroaches ... I agree with what others may have already said ... I will pay for the treatment once and do all the reasonable preventative maintenance that I can, but also level set expectations by messaging to the tenants to not necessarily assume that this will be a regular ongoing maintenance that I the landlord will continue to pay for. Also, when the pest control pro goes on site I have them take pictures and identify all of the contributing factors ... in my case, the tenants lived like pigs, there was trash on the floors, dirty dishes with food in the sink, etc. ... gee, I wonder why they were getting cockroaches?!? Nothing a landlord can or should do to remedy those type of problem sources, but I give the benefit of the doubt and pay for the first time and document the root cause to assess any future requests ...

  • Joel OwensBusiness Member
    Moderator
    Real Estate Broker · Canton, GA · Member since 2010 · 15k+ posts · 11k+ votes
    9y

    If you have more than one unit then generally need to treat the whole building as the bugs will flee away from the poison and into the other units even if those other tenants keep their places clean.

    After sealing as mentioned it comes down to cleanliness of the tenants. Most landlords have periodic inspections of the interior of the units built into the leases to check for cleanliness issues, water leaks, mechanical systems,etc.

    Expecting tenants to change lights, change air filters, make sure connections are properly hooked up is a long shot especially the further you go down the tenant quality ladder. That is why some landlords  have their own upkeep of units with certain items to make sure they are maintained properly.

    With roaches for every one you see there tend to be hundreds behind the walls etc.  Pest control can't guarantee no bugs especially with tenants. If they leave trash outside the door instead of putting in the trash bin, if they eat on the carpets instead of tables, if they do not clean grease off of the kitchen walls, clean dishes,etc. then bugs will STILL appear. Tenants want to be lazy and someone sprays stuff and magically the bugs will go away. It doesn't work like that. Even if poison is used the bugs will go for the grease and food instead. If it is clean and not there then the bugs tend to eat the poison if they cannot get away to somewhere else.

    If a tenant is being a slob and causing other issues for your connected tenants you might want to evict them. The good tenants will not want bugs coming over to their unit and feeling helpless because slobs live next door and will not change. What will happen is the good tenants leave and the slobs will remain.

    I am glad I do not invest in residential anymore.............. : )    

  • Olney, IL · Member since 2017 · 2 posts · 0 votes
    9y

    I think if your tenant is responsible for these rodents then they are the one who will get in contact with the local pest control company, but if they are not responsible for these rodents then I agree that you should take care of the cost of the services for the first year. My neighbour also had a duplex and they had found that there are many termites in their tenant house. They had contact with the Exterminator Brooklyn Services to get rid of these termites. For the first time they had paid the cost, then they had a deal that next time if any termites are found then the tenant, will pay for it.

  • Real Estate Agent · Southington, CT · Member since 2008 · 5k+ posts · 3k+ votes
    9y

    I would not recommend letting a tenant coordinate pest and rodent control issues.  This is a problem that can become a very big one if that handled properly and if your lease does not explicitly say they are responsible then the odds of them just agreeing to pay for it are not good.

    Just bite the bullet and pay for the initial treatment and then do quarterly treatments from there.

  • Investor · Brooklyn, NY · Member since 2016 · 35 posts · 24 votes
    9y

    @Kevin Thomas  in my opinion (I have 2 Brooklyn multi-fam) it is absolutely the landlords responsibility.  First of all, this is Brooklyn!  There are bugs and rats and mice of all shapes and sizes and they need to be managed...regularly.  I always get a preventative visit when I buy a place (make sure all the holes under the sink and in the basement are filled) and poison/bate stations are put down.  Then if you are in a problem area or there have been problems in the property then monthly or quarterly depending on the severity from then on until you are sure you are over the worst!  If there is no problem then still do the preventative and either wait until you suspect, or even better so a half yearly or quarterly visit.  It will keep happy tenants, and boy oh boy, you don't want to deal with the alternate situation.  I have lived and learned, stay on top of it :)

    Good luck!

  • Canoga Park, CA · Member since 2017 · 1 post · 0 votes
    9y

    Kevin, I think you handled it well, but just be more specific in your lease agreement for the future. If you run into any other pest control problem, try https://ocpest.net/. I used them when I was managing a complex in Orange County and they were always great. Good luck!

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