Multi-Family Shared Garage Disagreemnr

[Mathew Pezon]

Question for investors who also self-manage their properties: How do you handle tenant complaints that revolve around shared spaces? Just tell the tenants to work it out and if they can't to call the police? (I've taken this stance before per BP forums with nuisance noise complaints and it has worked successfully). For example, I have one tenant who is upset about the other forgetting to close the garage door in a shared 2 car garage after leaving for work, while tenant 2 claims they closed it before leaving. I have no pictures. Just tenant 1 vs tenant 2. Seems petty, and tenant 1 makes complaints like this often about noise, front door was open, etc to which other tenants reply "no I didn't do it." Tenant 1 has been in the building for 24 years and tenant 2 for 3 years, neither with issues paying. Any thoughts? Or just have tenant 1 call the cops if he's concerned or has a tenant complaint?