Rent Lost in Mail

[Vernon Henry]

Hello,

I need some advice. I have a tenant who pays rent with postal money orders by mail to our PO box. They have been prompt and reliable and are good tenants. This months rent has not arrived even though it was mailed more than a week ago. At this point, it seems unlikely it will show up.

They have the receipts for the money orders. You cannot 'stop payment' on money orders as with checks but you can cancel them. However, it takes about 60 days for the money to be returned.

What would be the best way to handle this?

Thank you