Tenant requested late pay rent on the 20th

[Yenlan Patton]

We have new tenant who has been stayed about 6 months. She single parent, she is collecting money from works comp from the company she worked and disability money. She is been paying good in the past 6 months. Today I received the message that she couldn't pay until the 20th of february because she short on the money this month. I have explained the late fee policy that she will have to pay. How do you handle this. We had eviction from previous one before her, so we think.. not again.