First time turning a property.

[Jason Krawitz]

My first tenants are leaving after a great 20 months being my customer. My first question is what do you normally do on move-out day? Do you meet them at the property to collect keys? Do you walk through the property to document the condition before they leave? Are there any final documents you get signed or do they just quietly ride off into the sunset leaving the keys on the kitchen counter?

My second question is about a prospective new tenant that is a company. They will be using the home to house foreign interns. Would/do you all charge a premium for leasing to a company since they are the ones that will have control over who lives in the house?

Thanks in advance!

[Mindy Jensen]

@Jason Krawitz , two things. First, while I normally agree with everything that @JD Martin says, I would caution you against using text as a form of communication. In my state of Colorado, text is not a legal method of notice. Email is, so make sure you check your state laws so you are in compliance with legal notice.

Second, a cursory walk through with them before move out is fine, but inform them you will be performing a more extensive walk through after they are completely out. What happens if they cause damage to a wall as they leave? Or the couch is strategically placed over a massive stain? 

Do not base their security deposit refund on the cursory walk through.