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Updated over 8 years ago on . Most recent reply

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Jenny Keffer
  • Investor
  • Greensburg, PA
2
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16
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How to deal with Property Management Company?

Jenny Keffer
  • Investor
  • Greensburg, PA
Posted

I have one property, a house. my husband and I hired a property management company last year. From day one, they have been awful, irresponsible, etc. Long story short, the lease is up, the renters are moving. The PMC will not return my calls. My husband and I went to the property, changed the locks, took pictures of the damage and need to get the place ready to rent. We will never use a PMC again. At this point, how do I go about recovering the deposit from the PMC and is there a place to report them?  Any other tips/advice would be great. We rented the property once ourselves (great tenant) and then when they left, we thought the PMC would free up our time. As I said, it's been a nightmare. I have never dealt with such a lack of integrity, honesty and professionalism in any business I have dealt with.

Most Popular Reply

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13,452
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Steve Babiak
  • Real Estate Investor
  • Audubon, PA
8,349
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13,452
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Steve Babiak
  • Real Estate Investor
  • Audubon, PA
Replied

In PA, a property manager would have to be a licensed agent. Here is a link to the PA Real Estate Commission website (it can be hard to find unless you know where to look for it):

http://www.dos.pa.gov/ProfessionalLicensing/Boards...

You can look things up at the "Online Services" link there. 

Sometimes you have to confront these shady characters in person, whether at their place of business or home. You have to act quickly to be able to return the tenant's deposit within the thirty days that PA law requires. 

Even going through legal process, that doesn't move fast enough to get results within the thirty days. And the PM is probably holding the money since PA law does not require the deposit to be in a bank account until after twelve months. 

Good Luck. 

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