Appliance service and warranty

[Nick G.]

Hi everyone, how is everyone managing service and repairs for appliances in their rentals? I recently had a dryer break and since I manage from out of state I opted to purchase an extended warranty and repot through Whirlpool thinking I would get a quick repair. In the end they sub out to some unqualified 3rd party for repair, so 3 weeks of waiting for a part only to be told they can't fix and will refund my money. I purchased a new dryer for the same price as the warranty, which will be delivered in a few days. Problem solved, but I would never use this warranty service again. Which has me thinking now, what if something else fails...