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Updated about 4 years ago on . Most recent reply

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Ivan Ivanov
  • Investor
  • Pittsburgh, PA
1
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8
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How do you communicate with your tenants-text vs. email vs.letter

Ivan Ivanov
  • Investor
  • Pittsburgh, PA
Posted

Hi all,

Is text and/or email an acceptable way of discussing pending issues with your tenants? Or does any communication regarding rents, fees, utilities, etc. have to be done via mail? If for some reason you end up in court, would an email or a record of text conversation be enough proof that the tenant was made aware of a returned check for example?

I understand that most of you out there do not offer legal advice. I am just asking if any of you have a real life experience with this.

Thanks,

Ivan

Most Popular Reply

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George P.
  • Property Manager
  • Livonia, MI
1,596
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George P.
  • Property Manager
  • Livonia, MI
Replied
Originally posted by @Matthew Kreitzer:

From my perspective, I would appreciate if more landlords would choose a method that is easily documented and re-producible and stick with it. Failing to do something like that may cause evidentiary nightmares for the attorney you will inevitably have to hire when something goes wrong.

Note: Not intended to be legal advice or actionable educational material. If you need compliance tips, consult a local attorney for more information on what would be the best legal method of going about correspondence.

 do you have a disclosure statement when you say "good morning" to your neighbors as well? 

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