Automatic ACH pulls/debit for rent

[Alex Malone]

I have some elder tenants that dial up their credit union every month and pay $25 to wire rent because their credit union claims not to do ACH!? They don't use computers/smart phones so anything they they have to set up online themselves is out of question. Is there a service that lets me do ACH pulls from their accounts? My HOA does that, but can't find out who they're using.

[Marcus Blalock]

I use Cozy.co and have not had any issues.  I know you said they do not use computers, but you could go help them set the ACH up and then the payment is processed automatically every month without them having to use computers.  All you have to do is set up the lease on Cozy, amount of payment, help them enter their info, and that is it. Just the one time setup and then it is automatically drafted every month. Payment will take 5 days to hit your bank account from the time it is pulled from the renters.