Why do tenants make appointments and not keep them?

[Aly W.]

As a new rental owner, I'd like some feedback from tenants. In the last 3 weeks, I've had 25 people make appointments to see my rental house.

I've confirmed with several the day before. I also ask when making the appointment that they please give me a call if they can't make it.

So far, not one has shown up for their appointment. I've called a few, and the reasons range from "I was in the hospital" (2 of them), to "I'm getting in a cab right now", and "I forgot about it, I'm on vacation this week".

This weekend, 3 people called to see the house. I asked them to call an hour before they'd like to see it, and none did. So at least I saved myself a trip.

But I'd appreciate input from tenants as to why they make appointments, even confirm them the day before, then don't show up. Thanks!