Skip to content
×
Try PRO Free Today!
BiggerPockets Pro offers you a comprehensive suite of tools and resources
Market and Deal Finder Tools
Deal Analysis Calculators
Property Management Software
Exclusive discounts to Home Depot, RentRedi, and more
$0
7 days free
$828/yr or $69/mo when billed monthly.
$390/yr or $32.5/mo when billed annually.
7 days free. Cancel anytime.
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated over 1 year ago on . Most recent reply

User Stats

2,195
Posts
1,027
Votes
Aly W.
  • Investor
  • Middletown, NJ
1,027
Votes |
2,195
Posts

Why do tenants make appointments and not keep them?

Aly W.
  • Investor
  • Middletown, NJ
Posted

As a new rental owner, I'd like some feedback from tenants. In the last 3 weeks, I've had 25 people make appointments to see my rental house.

I've confirmed with several the day before. I also ask when making the appointment that they please give me a call if they can't make it.

So far, not one has shown up for their appointment. I've called a few, and the reasons range from "I was in the hospital" (2 of them), to "I'm getting in a cab right now", and "I forgot about it, I'm on vacation this week".

This weekend, 3 people called to see the house. I asked them to call an hour before they'd like to see it, and none did. So at least I saved myself a trip.

But I'd appreciate input from tenants as to why they make appointments, even confirm them the day before, then don't show up. Thanks!

  • Aly W.
  • Most Popular Reply

    User Stats

    1,042
    Posts
    86
    Votes
    Michael Shadow
    • Investor
    • Bellefonte, PA
    86
    Votes |
    1,042
    Posts
    Michael Shadow
    • Investor
    • Bellefonte, PA
    Replied

    I like making the people looking at the property call 30 minutes before the appointment, that way I know they are going to show up (Thanks MikeOH for that tip :D ). I think handling it that way also shows you that you have a better quality tenant because they are one that will put forth the effort to pick up the phone and call you. If they call 30 minutes on the button then I'm pretty sure I have a qualified tenant. Most people won't keep appointments these days and when you get one that does it shows a lot for their character.

    -Michael

    Loading replies...