Does "Address Service Requested" really work?

[Lucas Hall]

Hey friends,

Has anyone every used the "ADDRESS SERVICE REQUESTED" feature with the Post Office to track down former tenants?

Does it really work? 

Do you really get a piece of paper returned to you with the recipient's forwarded address? 

If it works, it would be super helpful in finding tenants who have abandoned the lease. 

According to https://store.usps.com/pse/common/includes/tooltips/tool-tip-pse-ancillary.jsp :

"Address Service Requested - In the first year after the recipient moves, the mail is forwarded. You’ll be given their new address and charged an address correction fee. In months 13-18, the mailpiece is returned to you with the recipient’s new address, at no charge. After 18 months, the mail is returned with the reason it couldn’t be delivered, for no charge."

I've spoken with the postal workers at two post offices, and neither knew what this service was - and both said "we don't do that". So confused...

Thanks!