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Updated over 10 years ago on . Most recent reply

Ross Denman's profile image
Ross Denman's profile image
Ross Denman
  • Real Estate Consultant
  • from Carmel, IN
  • Member since Aug 28, 2014
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Ross Denman's profile image
Ross Denman's profile image
Ross Denman
  • Real Estate Consultant
  • from Carmel, IN
  • Member since Aug 28, 2014
Connect
Ross Denman
  • Real Estate Consultant
  • Carmel, IN
931
Votes |
545
Posts
General Landlording & Rental Properties

Getting positive reviews from tenants

Ross Denman
  • Real Estate Consultant
  • Carmel, IN
Posted

After a recent survey of our tenants who have been on our lease for at least 6 months we received positive feedback from the majority of them... (it also helped us identify ways to offer better service as well)


Unfortunately, only the unhappy tenants (about 5-10%) are the ones ready to review the company online. I know that this tends to be a natural thing, we always complain and rarely appreciate. Does anyone have any tips on encouraging positive tenants to offer their input on a public platform?

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