Roof leak and Mold related Issues

[Gp G.]

I had a roof leak a few weeks back at my property. My roof contractor fixed a hole next to the skylight which fixed the leak issues. I took help from mold contractor who remediated mold at the property. My handyman fixed the sheetrock after remediation that was cut by the mold team. This old Tenant had some minor surgery that mold remediation day when these repairs were done. Tenant left the key in the lock box and the contractor, a handyman, took care of repairs. I asked my roof contractor to remove the skylight and replace it with a normal roof as well (which he did a few days back).

My tenant is saying to the PM that he is getting medical testing done now due to mold related health issues. The PM says this is potentially shaping up to be a lawsuit that my tenant is interested in. The PM says he needs to send his own licensed mold inspection company now. I am thinking it is better to leave all communication of this problematic tenant to the PM rather than me directly communicating and sending my own contractors to save some money. Is that is correct approach? What steps I can do to avoid any kind of potential lawsuit type of situations. I am still with the same old Robert title 1 management company which you recommended (which is acquired by Pure Management company). Please advise.

[Nathan Gesner]

Quote from @Gp G.:

You shouldn't communicate with the tenant directly when you have a property manager. Let the PM handle it. If they are competent, they will keep you out of trouble.

As a PM, I would not bother sending someone in for mold testing. The tenant's mention of a lawsuit is typically an empty threat.

As someone that's dealt with plenty of mold and mold claims, this one looks like a fat nothing burger. The water was limited to a small area next to the shower. Your tenant would spend 99% of their time in other parts of the house and have very little exposure to this mold. Lawsuits are only successful if the landlord was negligent in responding. If you discovered the mold and remediated it quickly, there's no case.