Tenant threatening landlord

[Albert Johnson]

Well tenant complain of a smell in their room. We had plumber there 3 days ago and completed repairs.We was there 2 days ago. Tenant said plumber did excellent job. We did a walk through and did not smell anything 2 days ago. 

so afterthe complaint we said we could go there and inspect.

tenant started getting really angry and complaining about other things and how much rent they pay and we are greedy. Tenant threaten leave, and sue etc...

tenant also tried to refuse us entry for repairs.  We noted in the lease we have the right to entry for repairs.

at this point I stop answering. I remain professional throughout all conversations 

tenant later said that the room and closet is flooding. We think the tenant might have purposely caused damage to the unit. We are headed there to see what's going on. How do you handle these situations?

[Theresa Harris]

If they want to go, tell them to leave.

[John Underwood]

Offer to let them out of their lease or don't renew lease if not much time left.

[Albert Johnson]

Quote from @Theresa Harris:

If they want to go, tell them to leave.

 I forgot to mention the same day the plumber fixed everything. We had a previous plumber that morning. Tenant got in their face screaming and carrying on.  The plumber packed his tools and left. We explained that they couldn't do that to people that are making repairs 

[Albert Johnson]

Quote from @John Underwood:

Offer to let them out of their lease or don't renew lease if not much time left.

 We did. We told them they can leave aa long as they give us proper notice according to lease.

.but they are continuing their nonsense. 

10 months left on lease 

[Theresa Harris]

Quote from @Albert Johnson:

Quote from @John Underwood:

Offer to let them out of their lease or don't renew lease if not much time left.

 We did. We told them they can leave aa long as they give us proper notice according to lease.

.but they are continuing their nonsense. 

10 months left on lease 

Time to pull the happy clause. Tell them you will not tolerate them being rude or yelling at yourself or any tradespeople who come to do repairs.  They are clearly not happy there, so they need to decide if they are going to leave with no penalty or stay and behave.  If there is another incident with yourself or a tradesperson, they will be given notice and need to vacate.  Given the 48 hours to decide and get it in writing.

[Greg M.]

Quote from @Albert Johnson:

tenant started getting really angry and complaining about other things and how much rent they pay and we are greedy. 

 You think this is a lot of rent, just wait until your renewal.  😎

[Alecia Loveless]

@Albert Johnson I have a tenant that has been increasingly aggressive and rude. She just swore for 30 minutes when I had two workers in her unit.

I am not tolerating this behavior and am going to Non-Renew and then if necessary evict.

You do not need this headache of a tenant. Get rid of them.

[Russell Brazil]

[Emilio Vernaza]

Sorry you have to deal with all of this Albert. Hope you are able to get this tenant to become reasonable

[Nathan Gesner]

It is sometimes appropriate to give the tenant a choice. Other times, it's appropriate to force them out. I think this is a situation where you force them out. I would give them a 30 day notice of termination and expect them to leave. If they refuse, I would push for eviction. 

How you handle this depends on your skills, your state laws, and your court system.

[Colleen F.]

@Albert Johnson  I am sure there was likely a threat to the first plumber.  If they won't leave on their own I  would start issueing lease violations and move toward cause for eviction.  

Flood is an emergency entry so while you should give notice you aren't required to wait. If this is a very angry person you might also consult a lawyer on your options should they threaten you personally.  of course be careful if they are aggressive.   

[Michael P.]

Try approaching them with a binder and tell them they can pick their own rent amount.