Cleveland deal gone wrong - seeking advice and new PM

[Simon Hernandez]

Hi all, I've got a long, drawn out situation in Cleveland (I'm OOS) that I could use some help with. I purchased a duplex in the Little Arabia neighborhood over 2 years go through a well known company. For convenience I decided to use their PM services. It was occupied upon purchase and one of the tenants was not paying. Fast forward over a year later and nothing was accomplished except me paying monthly PM fees without any income on the property. So, I parted ways and signed up with a new PM group. They started out great and I payed over $13k for renovations (in-house contractor) per their estimates. Fast forward another 1.5 years and the duplex still remains unoccupied and there is no evidence of them ever completing any of the $13k in renovations (They've had the money for over a year). So, my problems are twofold. A) I need a new PM to take over that can do what they say they will do - with access to contractors that will perform. B) Figure out the best way to approach the missing $13k before the transition. They are basically dragging their feet at this point, not in contact hoping I'll give them another year to show something for the money. So far they've been unable to provide proof that any of the work was done despite my repeated requests. Can anyone point me in the right direction? I'm not naming names in public at this time. Thanks everyone!