The "paying" tenant stopped paying after the duplex became mine. Eventually agreed to pay 3 out of 6 months rent before they moved out. Income definitely balanced out to less than zero due to PM fees, etc. Covid moratorium factored in to maybe the first 6 months. After that it was lead compliance. Although it was ultimately my screw up for not picking it up, my local RE agent did not inform me of any of the lead compliance issues and their implications. Then they sat on it for a good 9 months without doing the lead remediation and not contacting me. This is when I switched PMs. They came recommended by 2 smaller scale investors. They took control, slowly handled the lead remediation, formally evicted non-paying tenant, did an inspection and gave me a renovation price of $13k which I payed. Allowed squatters to move in at some point. Took a while to evict them. Once again PM never contacted me. I always had to contact them. After 1.5 years dealing with them they cannot provide evidence of any of the renovation being done and are still radio silent. Best case scenario I get my $13k back (which they were amenable to but have since gone silent), find a new PM and get the reno done.