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Updated over 1 year ago on . Most recent reply

User Stats

60
Posts
73
Votes
Travis Bohling
  • Property Manager
  • Gilbert, AZ
73
Votes |
60
Posts

Stop Inspecting Occupied Rentals

Travis Bohling
  • Property Manager
  • Gilbert, AZ
Posted

Landlords and Property Managers should stop inspecting occupied rentals.
For residents, an inspection feels like a prison shakedown without the cavity search.
For owners, negative goodwill with the residents and some photos. No thanks!

There is a better way.
Preventative Maintenance

Once a year complete some or all of these tasks:
🛠 Repair drips instead of floods
🛠Change the air filter
🛠Flush the water heater
🛠Recaulk where necessary
🛠Rinse HVAC coils
🛠Test smoke detectors
🛠Add missing doorstops
🛠Adjust sticky doors/locks
❄ Winterization
📷 Snap a few photos

Flip the script on inspections and deliver value instead.

Why?
Residents feel valued rather than distrusted
Owners/landlords increase renewal rates and reduce maintenance/turn costs
Managers save time with 1 work order and invoice instead of many

What other value could we create in this 1 visit?

business profile image
Home Ladder
5.0 stars
259 Reviews

Most Popular Reply

User Stats

6,413
Posts
3,683
Votes
Bob Stevens
  • Real Estate Consultant
  • Cleveland
3,683
Votes |
6,413
Posts
Bob Stevens
  • Real Estate Consultant
  • Cleveland
Replied
Quote from @Travis Bohling:

Landlords and Property Managers should stop inspecting occupied rentals.
For residents, an inspection feels like a prison shakedown without the cavity search.
For owners, negative goodwill with the residents and some photos. No thanks!

There is a better way.
Preventative Maintenance

Once a year complete some or all of these tasks:
🛠 Repair drips instead of floods
🛠Change the air filter
🛠Flush the water heater
🛠Recaulk where necessary
🛠Rinse HVAC coils
🛠Test smoke detectors
🛠Add missing doorstops
🛠Adjust sticky doors/locks
❄ Winterization
📷 Snap a few photos

Flip the script on inspections and deliver value instead.

Why?
Residents feel valued rather than distrusted
Owners/landlords increase renewal rates and reduce maintenance/turn costs
Managers save time with 1 work order and invoice instead of many

What other value could we create in this 1 visit?


 Not sure of your level of experience however this is 100% NOT the way to run your business. Of course, you do inspections, we do them twice a year, (for the most part) Do you know how many times we find a leak; we ask why you didn't tell anyone, " it's not my house and I do not pay the water" . or other issues. Actually, tenants are happy we go, we tell them we are looking for any issues and make sure we take care of them for you. EVERY tenant thanks us for coming. We video the walk through and provide the owners with the video and photos, owners LOVE IT!!  Its ALL about how you word it. To post, do not do inspections on a property you spent 100k +++++++ on well I am sorry, but this is terrible advice. 

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