Dealing with non-responsive property manager +bad tenant

[Derrick F.]

Hey yall-- Can someone offer advice on a relatively non-responsive property manager (when it comes to problems like my current one) and now a month to month tenant who missed rent last month? 

The property manager really dragged their feet on getting us details about the rent not being paid and now that the tenant is in arrears by 1month.  And  it's not clear that the property manager will go forward with  noticing the tenants to vacate  or leave that task on us.    

Any solutions to these two problems which I haven't figured my way out of are welcome.

[Nathan Gesner]

Quote from @Derrick F.:

I would give the PM notice that you expect a written, specific plan for how they will get the Tenant caught up or removed. I think a 72-hour deadline is reasonable for the response. Include a warning that if they fail to respond/act, you intend to file a complaint with the commission: https://dcdcra.seamlessdocs.co...

When a Broker gets a call from the commission, they will usually bend over backwards to make the problem go away because they don't want the commission digging through their files.