Need advise to resolve Property Manager issues

[Prabesh Vijaya]

We have a rental home managed by a local management company in Houston. We just found out that current tenant is not someone that they had sent me for approval and they have not deposited rents that they are collecting. 

Currently, we are in the process of changing to new management company but need some advice.

1. What to do if they don’t cooperate to transfer and provide tenant info, contact, deposit to new management company?

2. What are my options to collect rents that they have collected but failed to deposit to my account. 

Thanks for your support!

Prabesh