Property Management Software (with the following...)

[Scott Bartlett]

Hello everyone! We currently own 12 Units and have graduated from excel sheets to Stessa, which has done us WONDERS...

However, as we prepare to scale, we are looking for an App/Software that is capable to handling Accounting & Property Management. I've read a LOT of reviews and there are so many options that have been mentioned on BP. So I asked myself, WHAT AM I LOOKING FOR?

Here's my list:

1. 1.) Must have an App (for tenants)
2. 2.) Accounting (similar to Stessa)
   1. The ability to upload or sync with bank accounts to pull transaction
   2. Assign them to Property and Unit
   3. Ability to upload receipts to transactions
3. 3.) Document Storage
   1. By Property/Unit (Leases and etc, similar to Stessa)
4. 4.) Online Rent Payment Portal
   1. Payments are directly deposited into the bank account
   2. Automatically charges late fees (daily)
   3. Does not accept partial payments
5. 5.) Online Tenant Portal for Maintenance Requests
   1. Generate Work Orders that are assignable
   2. Tenants can submit maintenance requests
6. 6.) Online Tenant Communication Portal
1. Tenants can communicate THROUGH the portal and not text/call
7. 7.) Online Property Management Portal
1. The ability to communicate with other members of our team through the APP/SOFTWARE
2. Assign roles to our team members
8. 8.) Tenant Screening
9. 9.) Tenant Applications

I know this is a lot to want in ONE APP/SOFTWARE, and most of the apps I find do not have the Accounting features included UNLESS you want to manually upload each transaction. I really appreciate any feedback or suggestions! Thanks!

[Drew Sygit]

We use Propertyware, have experience with Buildium and have played with Appfolio and RentManager.

Buildium is for smaller companies.

The other three are tied, the differences being how much automation & customization you want to do.

If you don't see yourself growing beyond 150 units, go with Buildium.

If you're not very techy and plan to grow over 150 units, we'd recommend Appfolio.

If you're techy and plan to grow over 150 units, we'd recommend Propertyware or RentManager.

Of course, schedule some demos, take GREAT notes and them make your decision.

FYI - there are MANY new options on the market, RentRedi, TenantCloud, Apartments.com, Hemlane, Rentec. The unknown is, will they survive?

Here are some BP topics on this: https://www.biggerpockets.com/search/topics?term=property+management+software&filter%5Bauthor%5D=&filter%5Btitle%5D=Property+management+software&filter%5Bbody%5D=&filter%5Bforum_id%5D=&filter%5Bdate%5D=