How to deal with attorneys

[Frankie Betancourt]

Hello let me start off saying I'm clueless when it comes to attorneys but I just hired a attorney about 3 months ago and gave him upfront 3000$ without signing any contract or anything I recently have been calling he's office for the past 3 weeks on any updates but hes assistance always tells me he's out of office is this normal? I hired him for a quiet title law suit against me. But if I'm no longer interested in he's Services how do I go about getting a refund and fining another attorney?