Single Family Property Manager

[Tj Hock]

SINGLE FAMILY PROPERTY MANAGER

Rentwell is a premier full-service property management company. We use the best systems and practices, apply the most user-friendly current technologies, and always keep customer service at the core of our business.

Our clients are our focus, and we’re committed to equipping the best Property Manager to serve our clients at a high level. Successful Property Manager's are passionate about leading through service, committed to a high-level of follow through, and detail-oriented so that they can ensure that all aspects of service happen.

This is a great opportunity to get the training and mentoring you deserve with a company that won’t limit your success.

Position’s Core Areas of Focus

• Focus 1: Client and Tenant Service
• Focus 2: Critical Issue Care
• Focus 3: Organized Property Management
• Focus 4: Risk Management

Position’s Day-to-day Activities

• Point of escalation
• Run a team of talented individuals
• Attend court to seek judgement and possession of properties
• Run, monitor, analyze and share all monthly reports.
• Responsible for meeting all monthly lead measures.
• Approve all bills in software
• Update and maintain client and resident data in software
• Respond to all requests within 24-hours
• Manage lease renewals, rental licenses and L/T Process
• Manage the initial on-boarding of new client’s portfolio(s).
• Oversee the entire operation of the portfolio including but not limited to the financial aspect, property showings, move-ins, notices to vacate, move-outs, unit turns, daily management and inspections.

Position Success Predictors

• MUST HAVE SENSE OF URGENCY AND NOT BE AFRAID TO PICKUP THE PHONE
• Client retention and high-level reviews
• De-escalation of issues and high-level problem-solving
• An organized approach through records and reports
• Strong relationships with vendors, partners, and other associates

Position Requirements

• Professional image, attitude and demeanor
• Superior customer service skills
• Exceptional communication skills (written and verbal)
• Proven time management skills and the ability to prioritize
• High-level administrative and organizational skills
• Developed leadership skills and ability to maintain control in chaotic situations