Is there a better SDIRA Custodian than Equity Trust?

[Wendell De Guzman]

I am frustrated by how slow Equity Trust is in responding to my Direction of Investments. It's been 2 weeks and they have not released the check to the company I am investing my SDIRA with.

I have to follow them up several times and no one has called me back.
I am calling them now as I type this and I am hold for a long time.

Do you have similar experiences with Equity Trust and what other SDIRA custodians are better to deal with? What are their costs? Are they comparable with Equity Trust?